Deleventh Korean Brand Caffeine Anti-Aging Repair Eye Cream 20g / Fade Eye Lines, Anti-Oxidation, Moisturize, Elastic & Tender, and Remove Dark Circles
1/5

Deleventh Korean Brand Caffeine Anti-Aging Repair Eye Cream 20g / Fade Eye Lines, Anti-Oxidation, Moisturize, Elastic & Tender, and Remove Dark Circles

$19.99
$39.99
-50%
🔥Buy More Save More🔥:  1 BOTTLES💕
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FAQs

SHIPPING AND DELIVERY

We are proud to offer shipping services that currently operate in USA.

Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a serviced. Thank you for your understanding.

How much do you charge for shipping?

Free shipping on orders over 19.98. If the order price is lower than 19.98 due to the use of discounts, you can try purchasing a slightly higher priced product. Or buy two for a discount and free shipping.

How do you ship packages?

The jackefactory ships all in-stock orders with First-Class Mail Tracking® service. Please allow 3-5 business days (preparation time not included) for in-stock items to be shipped with Default Shipping or 1-2 business days for in-stock orders to be shipped with Priority Mail Express® service.

How long does shipping take?

Shipping time varies by location. These are our estimates: 3-5 Business days.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information(Within 1 business day). If you haven't received tracking info within 2 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

We try to make sure all your items reach you at the same time.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (20 days not including 3-5 day processing)
  • You receive the wrong or broken item(Non-artificial)

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. delayed by a natural disaster)
  • Other exceptional circumstances outside the control of jackefactorymalls.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.
Shipping policy

Shipping Info

Shipping Method Cost Shipping Time
Free Shipping

Orders over $19.98 = Free Shipping

 6~8 Days

How Long Does Delivery Take?

3-5 business days.

What Countries Do You Ship to?

Many European and American countries
Thank you for your understanding.

What Is the Processing Time?

It normally takes 1 business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

How Will My Delivery Be Shipped?

The jackefactory ships all in-stock orders with First-Class Mail Tracking® service. Please allow 3-5 business days (preparation time not included) for in-stock items to be shipped with Default Shipping or 1-2 business days for in-stock orders to be shipped with Priority Mail Express® service.

I Ordered More Than One Item. Will They All Be Delivered at the Same Time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I Change the Delivery Address of My Package After It Has Been Shipped Out?

Unfortunately, we cannot change the shipment once the product is en route.

What Do I Need to Do When I Received a Different Product Than What I Ordered?

Please contact customer support at support@jackefactoryvitamins.com
Returns & Refunds

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Please don’t hesitate to contact us at support@jackefactoryvitamins.com. We will try our best to meet your request.

Easy Exchanges:

Need a different size, color, or pattern? Have a hassle-free exchange as long as it is in stock.

 Fast Refund:

Kind reminder: Any addresses on the parcel are not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. We will issue a refund to your original payment method within a week.

 Returns &Exchanges Policy

We accept order cancellation before the product is shipped or produced.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email if you have any questions.

Email: support@jackefactoryvitamins.com

 Purchase Not Eligible for Return

-Final sale item(s) is not eligible for return or exchange.

 -You must email us 3 pictures showing the problem/defect after submitting the return/exchange request online.

 Order Cancellation

Your order will be fully refunded if it’s canceled within 12 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order.

 Contact us

If you have further questions/issues, please don’t hesitate to contact us at support@jackefactoryvitamins.com
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Description

About this item

  • Fade Eye Lines: DEleventh Caffeine Eye Cream is specially formulated with potent ingredients like Tripeptide-1 Copper and Ceramide 1 to help reduce the appearance of fine lines and wrinkles around the delicate eye area.
  • Anti-Oxidation: Packed with powerful antioxidants such as Vitamin E and Aesculus Chinensis Extract, this eye cream helps protect the skin from environmental damage, preventing premature aging and promoting a youthful look.
  • Moisturize: Infused with nourishing ingredients like Shea Butter and Aloe Barbadensis Leaf Extract, this eye cream provides deep hydration to the skin, keeping it moisturized and supple throughout the day.
  • Elastic & Tender: The combination of Bifida Ferment Lysate and Tremella Polysaccharide helps improve skin elasticity, making the eye area feel firmer and more rejuvenated. Enjoy the sensation of smoother, more supple skin.
  • Remove Dark Circles, Anti-Aging: DEleventh Caffeine Eye Cream contains Sodium Hyaluronate and Centella Asiatica Root Extract, which work together to reduce the appearance of dark circles and puffiness, while promoting a brighter, more youthful complexion. Experience the revitalizing effects and achieve a refreshed look.
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